Legal
Privacy Policy
This Privacy Policy explains how Stateside Dispatch collects, uses, stores, and protects information submitted through this website and during dispatch service inquiries. This page is provided as editable business website content and should be reviewed with legal counsel before publishing as final legal advice.
Overview
What We Collect
We may collect personal information you choose to provide, including your name, company name, phone number, email address, MC number, equipment details, preferred lanes, current location, fleet size, and any message you submit through our forms, calls, or emails.
We may also collect limited technical data such as IP address, browser type, device information, referring pages, and on-site interactions to help operate, secure, and improve the website. If you do not want to provide certain information, you may choose not to use specific forms or contact methods.
How We Use Information
We use submitted information to respond to inquiries, discuss dispatch services, evaluate service fit, communicate about load support and account setup, provide customer support, send service-related updates, improve website performance, reduce spam and abuse, and maintain business records. We do not use your information to promise loads, rates, or results, and any operational decisions remain subject to market conditions, carrier authority, broker requirements, and applicable law.
Sharing and Disclosure
We may share information with service providers that help us operate the website, manage communications, store records, or support business operations. We may also disclose information when reasonably necessary to comply with legal obligations, enforce our policies, protect rights or safety, investigate fraud, or support a carrier onboarding or paperwork process you request. We do not sell personal information as part of ordinary website operations described on this page.
Cookies and Analytics
This website may use cookies, analytics tools, and similar technologies to understand traffic, remember preferences, measure performance, and improve user experience. Your browser settings may allow you to limit or disable cookies, but some site functions may not work as intended if you do so.
Data Security and Retention
We use reasonable administrative, technical, and organizational measures to protect information, but no website or transmission method can be guaranteed fully secure. We retain information for as long as reasonably necessary for inquiry handling, service delivery, recordkeeping, dispute resolution, legal compliance, and operational needs, unless a longer period is required or permitted by law.
Your Choices
You may contact Stateside Dispatch to request updates to your contact information, ask questions about how your information is used, or request deletion where applicable. Depending on your location and the nature of the request, certain rights may be subject to verification, legal exceptions, and record retention requirements.
Third-Party Links
This website may contain links to third-party websites, tools, or platforms. We are not responsible for the privacy practices, content, or security of third-party services, and you should review their policies before sharing information with them.
Contact and Updates
If you have questions about this Privacy Policy, you can contact us at Admin@unitedstatesdispatch.com. Phone and business hours may be added or updated by the site owner. We may revise this Privacy Policy from time to time by updating this page, and the revised version will apply as of the date it is posted.